What to Expect From Us

What to Expect From Us

When you choose to work with Affinitech, we want you to expect an experience that’s unmatched. We pride ourselves on offering customer service that rivals the best in the industry, so whether you’ve ordered from us a dozen times or this is your first time ever hearing of Affinitech, we decided we’d put together a helpful blog for you today.

In today’s post, we’re going to walk you through three of the things we want you to know you’ll always get when you choose to order from Affinitech. Keep reading to learn more!

3 Things You’ll Always Get at Affinitech

A Helpful Attitude

We pride ourselves on offering our customers a level of service that’s unmatched by others in the industry whether you’re calling us to discuss your options or you’re ready to place an order. You can always expect that when you pick up the phone and call us that we’ll provide you with the help you need to make the right decision for your business. We know that navigating all of your options can be an incredibly tricky process, but we want you to know that you can count on our expertise to help you make a decision that works best for you.

Our team isn’t going to try to push a product on you simply because it has a higher profit margin for us; instead, we’ll listen to your needs and then provide you with a few suggestions that make sense for you. Whether it’s a piece of professional video equipment or a pro audio system, you can rest assured that we’ll help you to weigh your options so you can rest assured that you’ve made the best decision for your company. Plus, we don’t rely on high pressure sales tactics in order to make sales. Speaking of which...

No Obligation

When you call us, we won’t pressure you into anything. We know that your money is best spent wisely, so instead of trying to push a particular product on you, we’ll actually take your needs into account before helping you. Perhaps best of all is the fact that when we give you a quote for your particular project, you’re under no obligation whatsoever.

We’re not pushy and we’re not rude. At Affinitech, we’re proud of our awesome customer service and we know that you’re trying to make a good decision for your business, not buy a used car. Therefore, you can rest assured that our number one goal is giving your company exactly what it needs to succeed. Your satisfaction is our highest priority and we won’t rest until we know that you’re getting the product that’s right for you. Feel free to use us as a resource while you’re making your decision because we’re incredibly knowledgeable and it’s our mission to help you get what you need without any hassle whatsoever.

Free Shipping

We’re also proud to offer free shipping on any order that’s over $100 if you’re in the continental United States. Like we said above though, our goal is your complete and total satisfaction, so if you’re not in the continental U.S., we’ll still work hard to ship your products affordably. Whether it’s a new piece of professional video equipment for your next board meeting or a piece of pro audio equipment to replace something that’s outdated, we’re committed to getting your stuff to you for free.

And just because we’re shipping your items for free doesn’t mean we’re not quick about it. The team at Affinitech is known for its quick ship times, so although your item will ship via ground shipping, we’ll get it out of our warehouse and on its way to you incredibly quickly. We know that once you’ve made the decision about what to purchase that you want to get it quickly, so when you order from Affinitech, you know that that’s exactly what you’ll get.

Place Your Order Today

No matter what you need, Affinitech is here to help. So what can you expect from us? To put it simply, you should expect the best of the best. It’s as simple as that. Whether you’re placing a huge order to build out a new office space for your company, starting from scratch and working on a budget, or simply ordering one piece of gear to complete your setup, you can count on Affinitech to go above and beyond to make sure that you get everything you need for your project.

Our goal is to help your business to succeed and we’ll do whatever it takes to help. Have a question? We would love to chat with you! Give us a call at 844-688-7600 today so we can help you get the products you need. Like we mentioned above, you can count on us to bring a helpful attitude to the table with no obligation for you to make a purchase. We look forward to working with you!

Jun 7th 2017 Affinitech

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